Privacy Policy Overview

This privacy policy outlines how we handle personal data collected through our services.

Policy guidance

This section provides a concise orientation to the topics addressed in the policy and where to find related support.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Contact Information

[email protected]

Phone

+27 53 582 0100

Address

347 Ben Viljoen Street, Pretoria North, Pretoria, 0182

General Inquiries

User Rights

These rights include access, correction, and deletion of personal data under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.

Requests

Rights Requests

We aim to respond to all verified requests regarding personal data rights in a timely manner.

Requests regarding user rights will be addressed in accordance with legal requirements.

Data Retention

Data Retention Policy

We will retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are determined based on the necessity of the information for our operations.

Policy Updates

Updates to this policy will be made available on our website to ensure transparency.

We will notify users of significant changes to this policy through appropriate communication channels.

Data Collection Practices

We may collect personal information such as names, email addresses, and usage data to provide and improve our services.

The categories of data collected depend on user interactions with our services.

Sources of Data Collection

We gather data from forms, account registrations, and automated systems that track user activity.

Data may be collected directly from users or generated through their interactions with our website.

Types of Cookies Used

We utilize cookies for functionality, performance, and analytics purposes.

Cookies can be categorized as session cookies or persistent cookies based on their duration.

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users can manage cookie preferences through their browser settings to control data collection.

Processing purpose

Purposes of Data Use

We use personal data to provide services, improve user experience, and comply with legal obligations.

Personal data is processed for specific purposes outlined in this policy.

Sharing partners

Data Sharing with Partners

These partners are obligated to protect the confidentiality and security of the data shared with them.

Third-party service providers may receive personal data to assist with our operations.

Legal basis

Legal Disclosures

Data may be shared with law enforcement or regulatory authorities when required by law.

We may disclose personal data to comply with legal obligations or protect our rights.